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JimS_57's avatar
JimS_57
Copper Contributor
Oct 01, 2024
Solved

Outlook: Adding Gmail Acct. Error: "We couldn't log on to the incoming (POP/IMAP) server...

Running Office 365 Outlook on a Lenovo laptop and Windows 11.   Hey All,   I have successfully installed multiple Gmail accounts to Outlook on two different personal computers [Computer#1 (C#1) a...
office 365
outlook
windows 11
  • Seaaaa's avatar
    Seaaaa
    Nov 14, 2024

     The problem was solved by this method

    https://support.microsoft.com/en-us/office/unable-to-add-a-gmail-account-to-classic-outlook-4d9530c5-3f40-4e6d-9b45-4477f160828f

TylerMTech's avatar
TylerMTech
Copper Contributor
Nov 13, 2024

I am experiencing the same issue. This computer is running Windows 11 with a Personal 365 Outlook account and Gmail.

I have attempted the same troubleshooting steps mentioned previously, but they did not resolve the issue. Interestingly, I was able to add this account to another PC without any problems. The 365 account on the problematic computer is a Personal 365 account, whereas my test was conducted using a Business 365 account.

Currently, the New Outlook is functioning, allowing basic operations. However, the user is not pleased with the switch to the New Outlook.

I hope a solution can be found soon.

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