Forum Discussion
JimS_57
Oct 01, 2024Copper Contributor
Outlook: Adding Gmail Acct. Error: "We couldn't log on to the incoming (POP/IMAP) server...
Running Office 365 Outlook on a Lenovo laptop and Windows 11. Hey All, I have successfully installed multiple Gmail accounts to Outlook on two different personal computers [Computer#1 (C#1) a...
- Nov 14, 2024
The problem was solved by this method
https://support.microsoft.com/en-us/office/unable-to-add-a-gmail-account-to-classic-outlook-4d9530c5-3f40-4e6d-9b45-4477f160828f
KamranR
Nov 12, 2024Copper Contributor
As others have reported, my issue start the week of November 4, 2024. I have various Google Workspace accounts that all work in Outlook 365 but the one with @gmail.com does not work.
I keep getting the following message. I have cleared all the cache files, as instructed but still no luck.
Nothing had changed but it just stopped working. Only way to ensure Outlook Send/Receive works was to delete the account. None of the settings in Gmail has changed and IMAP is allowed.
Not sure what is going on but it appears to be a universal problem.