Forum Discussion
JimS_57
Oct 01, 2024Copper Contributor
Outlook: Adding Gmail Acct. Error: "We couldn't log on to the incoming (POP/IMAP) server...
Running Office 365 Outlook on a Lenovo laptop and Windows 11. Hey All, I have successfully installed multiple Gmail accounts to Outlook on two different personal computers [Computer#1 (C#1) a...
- Nov 14, 2024
The problem was solved by this method
https://support.microsoft.com/en-us/office/unable-to-add-a-gmail-account-to-classic-outlook-4d9530c5-3f40-4e6d-9b45-4477f160828f
cullenrp00
Oct 01, 2024Copper Contributor
Experiencing the same issue. Contacted both Google Workspace and Outlook 365. G Workspace (formerly GSuite) told me its an Outlook problem. Outlook installed Google Sync which supposedly is no longer supported. Both entities remoted into my computer and neither fixed the real problem. I'm not especially IT savvy but I generally get by. All I know is that the IMAP settings have not changed that I am aware of, and I have a entirely separate Google Workspace account (Gmail) that is still fully integrated to Outlook 365 without any issues. I've compared the side-by-side Google Workspace settings for both accounts and there is no discernable difference. I tried clearing the cache as per the initial post - no help. Google has this warning when I searched for instructions on IMAP settings for Outlook 365: "f you're using an email client that accesses your Google Account with only a username and password, upgrade to the latest version of your existing email client, use Sign in with Google, or set up your client to use IMAP with OAuth before September 30, 2024. Learn more about the change in Google Workspace Updates."
Anyone else having these issues? It's effected both my laptop and desktop.
Anyone else having these issues? It's effected both my laptop and desktop.