Forum Discussion
Open in OneNote not working from OneNote Online
We have various Team sites in SharePoint Online, each with a OneNote, which opens fine in OneNote Online. If I send a link to the Notebook or click on 'Open in oneNote', it won't open in OneNote 2016...
Are you sure you are logged with the right account in OneNote? In the past I have experienced weird problems with OneNote due to being logged in with the wrong account....but It has been a while since the last time I have had problems with OneNote
Yes, people are logged in with their organisational account to both OneNote and SPO,
Ciaran
Once I had a similar issue - still don't know the reason, but it had something to do with caching of the affected notebook in the rich client. The solution was simply to close the notebook in the rich client (this removing it from the rich client's notebook list), after which the "Open in Onenote" method worked again.
- Thanks Zoltan, these seem to be Notebooks that people have never opened in the rich client, so it may not be the same issue. I'm getting a laptop upgrade including office 2106, so I may have first hand experience of it soon 9and hopefully first hand fixing experience).
I'll keep you posted if I track it down
