Forum Discussion
Ciaran Fletcher
Jan 26, 2017Brass Contributor
Open in OneNote not working from OneNote Online
We have various Team sites in SharePoint Online, each with a OneNote, which opens fine in OneNote Online. If I send a link to the Notebook or click on 'Open in oneNote', it won't open in OneNote 2016...
Gaurav Singh
Jun 27, 2018Former Employee
I was able to fix this issue with the below steps:
- Launched the SharePoint Files in Explorer.
- Manually launched all the OneNote Notebook (.onetoc2) files to link with the OneNote 2016, was able to launch/Sync.
- Initiated a Sync via File << Info << View Sync Status, was able to update all the Notebook.
- Created a section in Online OneNote to check the Sync with OneNote Client 2016 and vice versa, was able to see the newly created Sections.
Ciaran Fletcher
Jul 06, 2018Brass Contributor
Thanks for the reply and apologies for not updating this. The problem did go away with an office update, so it seems there was a fix applied by Microsoft. Whenever anyone had the problem, we got them to update to the latest MS Office version and that seems to fix it.