Forum Discussion
Jesse Webb
Oct 13, 2020Copper Contributor
OneDrive File Corruption when opening synced files
OneDrive in Microsoft 365 E3 subscription using both OneDrive and SharePoint with files locally synced. This config has been good for 5 years. Within the last 6 weeks, files corrupt upon opening sync...
Jesse Webb
Oct 19, 2020Copper Contributor
Jesse WebbUpdate 1 - Example of User Experience. When a user open file in OneDrive they often get the message the file is corrupt, do you want to repair. We have found that if they user cancels this and goes online the file is not corrupt. However if they click Repair, then goes online the file is now corrupt there too. The file must be rolled back to previous version to access the data. See image.