Forum Discussion
Edvard Larsson
Aug 19, 2018Copper Contributor
Onedrive and Sharepoint still configuring after 24 hours.
Onedrive and Sharepoint still configuring after 24 hours. I create a new account for 24 hours ago and when I login to this new account via portal.office.com Onedrive and Sharepoint still configuring ...
RichardSharp11
Aug 20, 2018Brass Contributor
I see this occasionally. I always tell people to use some browser other than Chrome for the first login, as I've sometimes seen Chrome not completely initialize an account profile. So, if you're using Chrome, try another browser. My other solution I consider superstition, but it has worked so many times that I still use it: I just remove the SharePoint Online and Office Online licenses from the account, save the change and wait a minute, then add those two licenses back. The next time the person logs in, it usually works.
Edvard Larsson
Aug 20, 2018Copper Contributor
Hi
I have test several browsers. I will test to remove the licenses and add them again.
Thanks Edvard