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jabbarsh's avatar
jabbarsh
Brass Contributor
Aug 30, 2020
Solved

Office Outlook email

Hi,

For example, I have linked Mr. X's email id to my email id. So that I will know whenever Mr.X receives a new email. Now there is a problem. Whenever my colleagues compose a new email to me, Mr. X's name is showing instead of mine. This is happening in outlook only. In web browser, it is showing my name only. Any help plz to solve this...

Thanks in advance.

  • PDostiyar's avatar
    PDostiyar
    Bronze Contributor

    jabbarsh  Why you should link, why not giving permission to the mailbox or maybe putting a forward rule to get Mr. X emails in your inbox, maybe the case will be different but this is how it works...

    • jabbarsh's avatar
      jabbarsh
      Brass Contributor

      PDostiyarThanks for the replay friend. I have attached the screenshot for the reference. The reason I don't use the email forward function is that this few email id who had left my company is registered to some companies. Changing the registered ID is a big process and hence I need to maintain the email id and replay from the same id. I connect it through the exchange admin center by adding SMTP email id. But now when someone types my email id in outlook it shows others name.

      • PDostiyar's avatar
        PDostiyar
        Bronze Contributor

        jabbarsh   oh ok then it does make sense i was thinking it as a different use case, but the case is different for your requirement and as Victor_Ivanidze  mentioned update the contact will help or using the online Global Address book.

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