Forum Discussion
Office Outlook email
- Aug 31, 2020
It looks like your coworker has to update their contacts.
jabbarsh Why you should link, why not giving permission to the mailbox or maybe putting a forward rule to get Mr. X emails in your inbox, maybe the case will be different but this is how it works...
- jabbarshAug 31, 2020Brass Contributor
PDostiyarThanks for the replay friend. I have attached the screenshot for the reference. The reason I don't use the email forward function is that this few email id who had left my company is registered to some companies. Changing the registered ID is a big process and hence I need to maintain the email id and replay from the same id. I connect it through the exchange admin center by adding SMTP email id. But now when someone types my email id in outlook it shows others name.
- PDostiyarAug 31, 2020Bronze Contributor
jabbarsh oh ok then it does make sense i was thinking it as a different use case, but the case is different for your requirement and as Victor_Ivanidze mentioned update the contact will help or using the online Global Address book.
- Victor_IvanidzeAug 31, 2020Bronze Contributor
Hi jabbarsh,
as far as I understood you have added several SMTP aliases to your Ofiice 365 email account.
Could you send another screenshot that shows what's wrong in Outlook?
- jabbarshAug 31, 2020Brass Contributor
Victor_IvanidzeI have attached the screenshot. As u see here instead of his name Mr.X1 name is showing. And for some people, Mr.X2 name is showing instead of Mr. Kartik