Forum Discussion
Office Outlook email
It looks like your coworker has to update their contacts.
jabbarsh Why you should link, why not giving permission to the mailbox or maybe putting a forward rule to get Mr. X emails in your inbox, maybe the case will be different but this is how it works...
PDostiyarThanks for the replay friend. I have attached the screenshot for the reference. The reason I don't use the email forward function is that this few email id who had left my company is registered to some companies. Changing the registered ID is a big process and hence I need to maintain the email id and replay from the same id. I connect it through the exchange admin center by adding SMTP email id. But now when someone types my email id in outlook it shows others name.
jabbarsh oh ok then it does make sense i was thinking it as a different use case, but the case is different for your requirement and as Victor_Ivanidze mentioned update the contact will help or using the online Global Address book.
Hey, my friend below is the steps on how to update your address book in outlook.
Updating the Global Address Book in Outlook- Click File, afterward click Account Settings, then Download Address Book.
- Check the Download changes since the last Send/Receive box is checked off, in the Offline Address Book dialog box.
- Click OK.
- The Outlook Global Address Book is now up to date.
- Thanks for the support. I shall try this. 🙂
Hi jabbarsh,
as far as I understood you have added several SMTP aliases to your Ofiice 365 email account.
Could you send another screenshot that shows what's wrong in Outlook?
Victor_IvanidzeI have attached the screenshot. As u see here instead of his name Mr.X1 name is showing. And for some people, Mr.X2 name is showing instead of Mr. Kartik
It looks like your coworker has to update their contacts.
