Forum Discussion
Office 365 RMS Protected (Can't forward) Email contant can't see on mobile at Receipent
Hi,
I have E3 plan and Email RMS/IRM enabled. Once I sent email with "Can't forward" rule, recipient unable to see email content on mobile phone though they are able to see email contents on Laptop/Outlook/OWA.
Any Idea ?
Thanks
Maybe you haven't configured the setting to allow non-Outlook mobile devices to see decrypted content? Or you haven't upgraded your OME settings?
4 Replies
Maybe you haven't configured the setting to allow non-Outlook mobile devices to see decrypted content? Or you haven't upgraded your OME settings?
Yes, I missed to enable encrypted email access on mobile devices in decrypted content mode.
It helped me. Thank you !
Do you have the OME Viewer app installed? See the FAQ here: https://technet.microsoft.com/en-us/library/dn569285.aspx
Yes, OME viewer installed. But i am trying to see the email contents which doesn't have any attachment.
There is message written in Email it self.
Thanks
