Forum Discussion

Brass Contributor

Dec 22, 2017

Solved

Office 365 RMS Protected (Can't forward) Email contant can't see on mobile at Receipent

Hi, I have E3 plan and Email RMS/IRM enabled. Once I sent email with "Can't forward" rule, recipient unable to see email content on mobile phone though they are able to see email contents on La...

TonyRedmond
Dec 22, 2017
Maybe you haven't configured the setting to allow non-Outlook mobile devices to see decrypted content? Or you haven't upgraded your OME settings?

https://www.petri.com/protect-email-office-365

Iron Contributor

Dec 22, 2017

Do you have the OME Viewer app installed? See the FAQ here: https://technet.microsoft.com/en-us/library/dn569285.aspx

Techsol 01
Brass Contributor
Jan 01, 2018
Yes, OME viewer installed. But i am trying to see the email contents which doesn't have any attachment.

There is message written in Email it self.

Thanks