Forum Discussion
Office 365 emails have blocked me
I have tried contacting Microsoft twice, first time I was put on hold then the guy hungup the second time I called I was told I'll get a call back but never did so this is the only place I can go ATM.
I have set upy own recruitment agency and I am using Microsoft office 365 business to send out emails however because I am sending thousands of emails a day through my Itris CRM system which is connected to my office 365, it seems like Microsoft have blocked me from sending any further emails. The bounce back message that I get is this:
Delivery has failed to these recipients or groups:
fouzybarahman10@gmail.com
Your message wasn\'t delivered because the recipient\'s email provider rejected it.
The first 100/200 emails sent fine then I started getting the message above for all the further emails.
I would like to use my emails again and I would also like to confirm how I can send bulk emails through outlook? Do I need to get an addon to send bulk marketing emails? My ex employer was using office 365 emails to send 1000s of emails but when I tried it I got blocked?
I look forward to your response
I have set upy own recruitment agency and I am using Microsoft office 365 business to send out emails however because I am sending thousands of emails a day through my Itris CRM system which is connected to my office 365, it seems like Microsoft have blocked me from sending any further emails. The bounce back message that I get is this:
Delivery has failed to these recipients or groups:
fouzybarahman10@gmail.com
Your message wasn\'t delivered because the recipient\'s email provider rejected it.
The first 100/200 emails sent fine then I started getting the message above for all the further emails.
I would like to use my emails again and I would also like to confirm how I can send bulk emails through outlook? Do I need to get an addon to send bulk marketing emails? My ex employer was using office 365 emails to send 1000s of emails but when I tried it I got blocked?
I look forward to your response
6 Replies
Hi, the first thing i would recommend you check is that your domain has not ended up on a blocklist.
You can use this tool to check - https://www.spamhaus.org/lookup/ and if you have been blocked you can complete a removal request.
- Just checked and I have not been blacklisted.
That is a good start at least. It may be then that you are hitting some of the Exchange Online Limits that are in place. Please take a look at this - https://docs.microsoft.com/en-us/office365/servicedescriptions/exchange-online-service-description/exchange-online-limits?redirectedfrom=MSDN#receiving-and-sending-limits and see if you mat be hitting any of the send limits.
