Forum Discussion
Office 365 emails have blocked me
That is a good start at least. It may be then that you are hitting some of the Exchange Online Limits that are in place. Please take a look at this - https://docs.microsoft.com/en-us/office365/servicedescriptions/exchange-online-service-description/exchange-online-limits?redirectedfrom=MSDN#receiving-and-sending-limits and see if you mat be hitting any of the send limits.
- Fouzy1545May 31, 2020Copper ContributorI think I am hitting limit because I'm sending over 30 emails a min at times. Do you have any add-ons / software that I can use to send bulk mail? I used to work for a company that uses Microsoft office emails but they could send thousands of emails with no issue. Also, how can I unblock my emails so I can start using again?
- ChristianBergstromMay 31, 2020Silver Contributor
Fouzy1545 Hello, it sound as if your previous company used distribution groups. As for bulk email it violates the Office 365 terms of service.
Official quote.
"Exchange Online customers who have to send legitimate bulk commercial email (for example, customer newsletters) should use third-party providers that specialize in these services."
- PeterRisingMay 31, 2020MVP
I'm afraid I'm not aware of any such add-ons which would achieve this for you. As for getting your emails unblocked, was there a link in the rejection message that you could click on in order to request that you could be unblocked? If not, I'm afraid you will have to go through the MS support ticket process again.