Forum Discussion
Office 365 - Unable to Download, print, or sync when using Chrome or Firefox (but works in IE)
- Nov 19, 2018
Received an answer back from Microsoft, with a link to an article - https://docs.microsoft.com/en-us/sharepoint/control-access-from-unmanaged-devices?redirectSourcePath=%252fen-us%252farticle%252fControl-access-from-unmanaged-devices-5ae550c4-bd20-4257-847b-5c20fb053622
The below pasted statement basically means we need to use Edge or IE with Windows 10, in order to have full O365 functionality online (or the users can just use the desktop apps, which all managed devices have). Just wanted to put this in here, in case it can help anyone else in the future!
"Blocking or limiting access on unmanaged devices relies on Azure AD conditional access policies. Learn about Azure AD licensing For an overview of conditional access in Azure AD, see Conditional access in Azure Active Directory. For info about recommended SharePoint access policies, see Policy recommendations for securing SharePoint sites and files. If you limit access on unmanaged devices, users on managed devices who have the following browser and operating system combinations will also have limited access:
Chrome, Firefox, or any other browser besides Microsoft Edge and Microsoft Internet Explorer on Windows 10 or Windows Server 2016
Firefox in Windows 8.1, Windows 7, Windows Server 2012 R2, Windows Server 2012, or Windows Server 2008 R2"
Received an answer back from Microsoft, with a link to an article - https://docs.microsoft.com/en-us/sharepoint/control-access-from-unmanaged-devices?redirectSourcePath=%252fen-us%252farticle%252fControl-access-from-unmanaged-devices-5ae550c4-bd20-4257-847b-5c20fb053622
The below pasted statement basically means we need to use Edge or IE with Windows 10, in order to have full O365 functionality online (or the users can just use the desktop apps, which all managed devices have). Just wanted to put this in here, in case it can help anyone else in the future!
"Blocking or limiting access on unmanaged devices relies on Azure AD conditional access policies. Learn about Azure AD licensing For an overview of conditional access in Azure AD, see Conditional access in Azure Active Directory. For info about recommended SharePoint access policies, see Policy recommendations for securing SharePoint sites and files. If you limit access on unmanaged devices, users on managed devices who have the following browser and operating system combinations will also have limited access:
Chrome, Firefox, or any other browser besides Microsoft Edge and Microsoft Internet Explorer on Windows 10 or Windows Server 2016
Firefox in Windows 8.1, Windows 7, Windows Server 2012 R2, Windows Server 2012, or Windows Server 2008 R2"
- McDKirraSep 28, 2020Copper Contributor
Brandon Hofmann I am sorry but this is false information. I use SPO in chrome just fine with no issue.