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Brandon Hofmann's avatar
Brandon Hofmann
Copper Contributor
Nov 16, 2018
Solved

Office 365 - Unable to Download, print, or sync when using Chrome or Firefox (but works in IE)

I recently configured Conditional Access in Office 365 by selecting "Allow limited, web-only access" in the SharePoint Admin Center, under "Unmanaged devices).  All the devices in question are manage...
  • Brandon Hofmann's avatar
    Nov 19, 2018

    Received an answer back from Microsoft, with a link to an article - https://docs.microsoft.com/en-us/sharepoint/control-access-from-unmanaged-devices?redirectSourcePath=%252fen-us%252farticle%252fControl-access-from-unmanaged-devices-5ae550c4-bd20-4257-847b-5c20fb053622

     

    The below pasted statement basically means we need to use Edge or IE with Windows 10, in order to have full O365  functionality online (or the users can just use the desktop apps, which all managed devices have). Just wanted to put this in here, in case it can help anyone else in the future!

     

    "Blocking or limiting access on unmanaged devices relies on Azure AD conditional access policies. Learn about Azure AD licensing For an overview of conditional access in Azure AD, see Conditional access in Azure Active Directory. For info about recommended SharePoint access policies, see Policy recommendations for securing SharePoint sites and files. If you limit access on unmanaged devices, users on managed devices who have the following browser and operating system combinations will also have limited access: 

     

    Chrome, Firefox, or any other browser besides Microsoft Edge and Microsoft Internet Explorer on Windows 10 or Windows Server 2016 
    Firefox in Windows 8.1, Windows 7, Windows Server 2012 R2, Windows Server 2012, or Windows Server 2008 R2"

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