Forum Discussion
Office 2016 - Excel 'Not Responding' message.
could be a throughput/bandwidth issue?
Should not be throughput or bandwidth issue, as haven't seen it resolving itself no matter how long let it wait. Going by the trend it would be a software issue, the components not integrating well within local environment and Office 365 environment. Needless to say I have tried Office Repair (Quick and Full), even uninstalled and reinstalled office. There are no changes to environment variables or registery. Tried clearing all the credenitals in credential manager, tried with all sorts of IE combinations (32, 64, with and without Administrator mode).
I have also experienced quite frequently the messages in word/excel where it says 'stopped responding' and then resolves itself and completes successfully. This happens while saving a big document (not too big though, say 90 pages with 10% of it as graphics). Those messages obviously makes me skip quite a few of my heart beats as mostly it would be big document and would have spent 3-4 hours updating it.
- SergeiBaklanJul 15, 2017Diamond Contributor
Yah, that could be quite many reasons for not responding, here is another link for the collection https://www.lifestyle9.com/microsoft-word-not-responding/
As for my own experience i had such issue with AutoRecovery in ON. (File->Options->Save). After i switched it off the issue disappeared. Still don't know what was the reason and what helped - registry cleaning, or a another Office/Windows update or what, but one day the issue dissapered.
- Vivek JainJul 18, 2017Brass Contributor
Just for the notes - So far the issue has not reoccured after it got solved with windows auto-updates on 7/12/2017.
- Vivek JainJul 24, 2017Brass Contributor
and the issue is back....so many parameters to think through to investigate and feel very tired unfortunately.