Forum Discussion
Office 2016 - Excel 'Not Responding' message.
There are several factors to check when experiencing 'Not Responding' error but you can start to troubleshoot the issue by performing or running Microsoft Office Configuration Analyzer Tool to analyze the cause of problem.
Thanks Aljohn.
OffCAT is a great tool, gives out lot of information in single place.
It does show the 'Event Log' for the crashes of the application, and some attached files. The event log shows following and attached files are a dump of various technical components I assume.
========================================================
Message =Fault bucket 654799908, type 30
Event Name: AppHangB1
Response: Not available
Cab Id: 0
Problem signature:
P1: EXCEL.EXE
P2: 16.0.8229.2073
P3: 594d319a
P4: b680
P5: 0
P6:
P7:
P8:
P9:
P10:
Attached files:
C:\Users\"my user and domain name"\AppData\Local\Temp\{D056098D-2DEE-4E3F-8C9A-DBA58E187F5D} - OProcSessId.dat
C:\Users\"my user and domain name"\AppData\Local\Temp\WERC69D.tmp.appcompat.txt
C:\Users\"my user and domain name"\AppData\Local\Temp\WERD04F.tmp.WERInternalMetadata.xml
==================================================
Thanks.