Forum Discussion

AndyPalmerCTC's avatar
AndyPalmerCTC
Copper Contributor
Jan 07, 2020
Solved

O365 MFA not sending text to mobile phone

Hi Tech friends,   Our company has several O365 Tenants which we manage and we have recently been updating them to ensure our verification details are correct. In many instances this sees us go to...
admin
networking
office 365
  • AndyPalmerCTC's avatar
    AndyPalmerCTC
    Jan 08, 2020

    Mysteriously this morning it is now all working again as before (as of 9am UK time).

    I can only suggest a MS glitch yesterday which is now resolved.

    Thanks for all and any assistance from those on this thread and any others who noticed and were in a position to get it fixed. 🙂

    Kindest,

     

Ali Fadavinia's avatar
Ali Fadavinia
Iron Contributor
Feb 05, 2020

AndyPalmerCTC the same issue here again - Feb 5th 2020:

Users enrolled for Multi Factor Authentication (MFA) and used it last night to access Office 365 from a personal computer and received the text on +1 XXX SSS RREE and it worked successfully.

 

Today they are attempting to access the Office 365 portal this afternoon on the same computer but not receiving the MFA code on the mobile phone, tried twice and still no text.

 

AndyPalmerCTC's avatar
AndyPalmerCTC
Copper Contributor
Feb 06, 2020

Ali Fadavinia 

 

Hi Ali,

Just tested and seems to work okay from the UK right now (it's 09:30 GMT here).

 

Resources