Forum Discussion
No Outlook in Office 365 License?
I have an Office 365 license through my work. Everyone else seems to have been able to access Outlook except for me. All the other apps are available in the app launcher except for Outlook (see scree...
Thanks Kelly,
It is not in the launcher. When I click the link i am given the following message:
😞
Something went wrong
Your account has been disabled.
cId: BD5F528F7F204405A5DF3D2092ADA4A0
app: Mail
st: 500
reqid: null
wsver: null
efe: SYBPR01CA0054
ebe: SYBP282MB0044
et: ServerError
esrc: SessionData
err: Microsoft.Exchange.Data.Storage.AccountDisabledException
estack: Error: 500
at https://outlook.office.com/mail/inbox:347:10408
at https://outlook.office.com/mail/inbox:347:10466
at async Promise.all (index 0)
ts: 2020-04-02 01:49:38Z
Hi Kelly,
Did you manage to resolve the situation with no Outlook in Office 365 License? I have the same situation and not getting very far with resolving it.
I have the same error message as you had when trying to log onto OWA.
Within the desktop version, I am unable to send or receive emails due to no server connection.
We have a valid office 365 business licence, and the domain name is valid.
Any assistance would be great!
Thanks
Catrin
Did you manage to resolve the situation with no Outlook in Office 365 License? I have the same situation and not getting very far with resolving it.
I have the same error message as you had when trying to log onto OWA.
Within the desktop version, I am unable to send or receive emails due to no server connection.
We have a valid office 365 business licence, and the domain name is valid.
Any assistance would be great!
Thanks
Catrin