Forum Discussion
No automatic replies option in Outlook OWA - Office 365
Hello.
Do you have any idea why I don't see automatic replies option in outlook web ? If I click the Gear option and then go All settings and select mail, there is no automatic replies option. I was sure it was there last year ? Is there something I need to set in the admin center ?
Best regards
- Is there any way you can confirm if the option is still present in the Outlook client? There's not really an admin managed setting specifically for this, however, there's a setting in the User Permissions that allows the user to configure certain settings on their mailbox. It's possible that these user permissions are not applied to this specific user, but then I also expect the option to be unavailable in the Outlook client.
Anyhow, if you go to the User Permissions in the 'classic' Exchange Admin Center, you should see all possible role assignment policies. There's a setting for 'MyBaseOptions' which I believe might affect the ability to set something like automatic replies.- Hello,
I have checked and the option MyBaseOptions is checked. I can enable automatic replies over the admin center for users, but users cant do it on its own.djur0 And just to make sure, there's only one role assignment policy there? What happens when you go to the mailbox properties of a user and select the 'Mailbox features' tab. Does it list the same role assignment policy there?
It's also possible someone changed the MyBaseOptions management role, you can check this using Exchange Online PowerShell:
(Get-ManagementRole -Identity MyBaseOptions).RoleEntries
You should be able to find the 'Set-MailboxAutoReplyConfiguration' cmdlet in there, if it's not listed, users will not be able to set their own auto replies.
