Forum Discussion

Copper Contributor

Aug 31, 2021

No automatic replies option in Outlook OWA - Office 365

Hello. Do you have any idea why I don't see automatic replies option in outlook web ? If I click the Gear option and then go All settings and select mail, there is no automatic replies option. I ...

Copper Contributor

Aug 31, 2021

Hello,

I have checked and the option MyBaseOptions is checked. I can enable automatic replies over the admin center for users, but users cant do it on its own.

pvanberlo

MCT

Aug 31, 2021

djur0 And just to make sure, there's only one role assignment policy there? What happens when you go to the mailbox properties of a user and select the 'Mailbox features' tab. Does it list the same role assignment policy there?

It's also possible someone changed the MyBaseOptions management role, you can check this using Exchange Online PowerShell:

(Get-ManagementRole -Identity MyBaseOptions).RoleEntries

You should be able to find the 'Set-MailboxAutoReplyConfiguration' cmdlet in there, if it's not listed, users will not be able to set their own auto replies.

djur0
Copper Contributor
Aug 31, 2021
pvanberlo There are 2 roles. The first one has all checked, the second one doesn't (I don't know what it is).

If I go to mailbox properties of specific user, under the mailbox features it looks like this:
- pvanberlo
  MCT
  Aug 31, 2021
  djur0 OK, any chance to check if either one of them has changed the management roles which removed the ability to set the auto reply?
  - djur0
    Copper Contributor
    Aug 31, 2021
    Whats the best way to check it ? I dont know how.