Forum Discussion
My signature stopped working in OWA
- Apr 28, 2021
We found out that there is a known issue with the signature. "Current status: We've determined that a recent Outlook on the web update introduced a code issue, resulting in the impact. We've developed and are validating a fix which we expect to be ready for deployment in the next few hours and complete by our next scheduled update on Wednesday, April 28, 2021." Noel1664
We found out that there is a known issue with the signature. "Current status: We've determined that a recent Outlook on the web update introduced a code issue, resulting in the impact. We've developed and are validating a fix which we expect to be ready for deployment in the next few hours and complete by our next scheduled update on Wednesday, April 28, 2021." Noel1664
- mktaylor4Jan 19, 2022Copper Contributor
Learner6009 this is occuring now in OWA as well. Could you verify this to your team?
- ThomasEliotJul 08, 2021Copper ContributorIt is now July and this is still affecting me. I have cleared my cache.
- MotorEddyJul 28, 2021Copper Contributor
Possible workaround....
Open the email you're composing in a new window, using the
button. When editing the email in the new window, use the "Insert signature" feature:-
This works for me.
- JenTalbotAug 03, 2021Copper Contributor
I am having the same issue as others on this thread. The signature will stop displaying on new emails, replies, or forwarded emails. The Insert Signature button does nothing. I have to go into settings and open the signature page then the next few emails will display the signature as expected. Then it will disappear again. Really frustrating and time-consuming for such basic email functionality to not just work.
- ToddM2760May 10, 2021Copper ContributorI'm continuing to have issues with my signature when using OWA. I thought this was fixed? Any news? Or adjustments I need to make on my end?
- Noel1664Apr 28, 2021Copper ContributorNice move, we suspected some update may had caused this issue in the first place, we were reaching out to see if others were impacted. Thanks for coming back.