Forum Discussion
Multi-factor Authentication breaks outlook
I WAS able to successfully get this to work finally, without wiping windows OS. Here is what I did.
First: I added the registry key per the below instructions (it wasn't there originally)(also, when I "ran as admin" the "Exchange" folder wasn't present, but when I opened normally {on an AD client} the "Exchange folder WAS there.)
Second: I removed Multi-Factor Auth for my user.
Third: I opened Outlook ---> Clicked File ----> Office Account ---> I signed out of all accounts (one user had 3, one user had only 1)
Fourth: Turned back on multi factor
Fifth: Opened Outlook and when I did - In one case I had to enter the App Password in the New Style App box. In the other case, Outlook just opened and worked. In both cases multi-factor is on and continues to work. Copied and pasted the key below. Hope that helps someone.
- Exit Outlook.
- Start Registry Editor. To do this, use one of the following procedures, as appropriate for your version of Windows:
- Windows 10, Windows 8.1 and Windows 8: Press Windows Key + R to open a Rundialog box. Type regedit.exe, and then press Enter.
- Windows 7: Click Start, type regedit.exe in the search box, and then press Enter.
- In Registry Editor, locate and then click the following registry subkey:
HKEY_CURRENT_USER\Software\Microsoft\Exchange - On the Edit menu, point to New, and then click DWORD Value.
- Type AlwaysUseMSOAuthForAutoDiscover, and then press Enter.
- Right-click AlwaysUseMSOAuthForAutoDiscover, and then click Modify.
- In the Value data box, type 1, and then click OK.
- Exit Registry Editor.
Hi Jay,
I presume you restarted your client after editing registry? I've done your method but it's not working.
I'm just going to create a new user, delete current one and rename.