Forum Discussion
Multi-factor Authentication breaks outlook
Have you tried going into Windows Credential Manager under the user profile and removing the stored Outlook credentials and then starting Outlook again?
This worked for me. Removed credentials related to Office 2016. Then restarted Outlook, put in an App Password and it came up.
- pshearsFeb 25, 2019Copper Contributor
Hi We have migrated to Office 365, with an Exchange 2013 hybrid server and Outlook 2013 clients. I would like to implement 2FA/MFA - but it breaks Outlook. We also don't currently have Azure Premium P1 licences, so can't implement Conditional access.
Reading the above messages, is that using Outlook 2013 we would have to use the APP password, but would not have to use the APP password if all the clients were using Outlook 2016?
Would the hybrid server running exchange 2013 be an issue?
- Christian TaverasFeb 05, 2019Iron Contributor
Keep in mind APP Passwords by pass MFA. Outlook, esp 2016 has built in Modern Auth so it should be able to Auth users against ADFS if domains are federated or Azure. Using APP passwords in outlook for me is a no no, thats Just me. I rather find the root cause of why Outlook is prompting and fix that.
Only thing using APP Passsword in my environment are mobile device Ipads, Iphones Android phones/Tablets. Everything else is using ADFS.