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ghandy's avatar
ghandy
Copper Contributor
Oct 21, 2022
Solved

Microsoft Teams error when trying to open Word (or other office apps) inside Teams

Good morning,    We had a member of the organisation raise this to us a couple of days ago, originally thought it was user specific. However, it is now doing the same for my account, and some other...
admin
microsoft 365 apps
office 365
  • ghandy's avatar
    ghandy
    Feb 07, 2023

    dwebb05 Good morning, 

     

    I found out from another forum that hiding app tiles in SharePoint would cause this problem...

     

    https://xxx-admin.sharepoint.com/_layouts/15/online/TenantSettings.aspx and change the settings to show app tiles  - this worked for the organisation I am in!

ghandy's avatar
ghandy
Copper Contributor
Feb 07, 2023

dwebb05 Good morning, 

 

I found out from another forum that hiding app tiles in SharePoint would cause this problem...

 

https://xxx-admin.sharepoint.com/_layouts/15/online/TenantSettings.aspx and change the settings to show app tiles  - this worked for the organisation I am in!

dwebb05's avatar
dwebb05
Copper Contributor
Feb 07, 2023
Thank you! that did the trick.
  • ghandy's avatar
    ghandy
    Copper Contributor
    Feb 07, 2023
    More than welcome! Spent a fair amount of time researching this myself and there's hardly anything out there regarding this, so glad to be of help.