Microsoft Teams error when trying to open Word (or other office apps) inside Teams

Good morning, We had a member of the organisation raise this to us a couple of days ago, originally thought it was user specific. However, it is now doing the same for my account, and some other...

admin

microsoft 365 apps

office 365

ghandy
Feb 07, 2023
dwebb05 Good morning,

I found out from another forum that hiding app tiles in SharePoint would cause this problem...

https://xxx-admin.sharepoint.com/_layouts/15/online/TenantSettings.aspx and change the settings to show app tiles - this worked for the organisation I am in!

AndresGorzelany

MVP

Oct 25, 2022

Hello,
Do you face the same if opening Word from SharePoint?

ghandy
Copper Contributor
Oct 25, 2022
Hi Andres,

Thank you for your response, the answer is no I do not, I can create new documents and open existing word documents through SharePoint.

Thank you
- AndresGorzelany
  MVP
  Oct 25, 2022
  Maybe something that you already did but what about clear Teams cache?
  - ghandy
    Copper Contributor
    Oct 28, 2022
    I have tried this already with no luck

Forum Discussion

Microsoft Teams error when trying to open Word (or other office apps) inside Teams