Forum Discussion
MFA conditional access lockout & can't access support
Hello, we are new to M365 and committed the cardinal sin of creating a conditional access policy that we applied to all admin accounts. This policy essentially prevents our admin accounts from loggin...
How about this?
- Sign-in Helper Tool: Use the Microsoft Sign-in Helper tool to reset your password. This tool might help you regain access to your account.
- Contact Partner Support: If you purchased your Microsoft 365 subscription through a partner, say CSP, you might need to contact them for assistance. They can help reassign admin permissions or provide alternative support options.