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vtekfi's avatar
vtekfi
Copper Contributor
Aug 22, 2021

MFA, Can not change from SMS to Authenticator app

Hello,   I have an issue with MFA within my tenant. We have been using SMS based MFA for some time now. We would like to move to the Microsoft Authenticator App for MFA. But for some reason, when ...
  • vtekfi's avatar
    vtekfi
    Aug 23, 2021
    Hi,
    I went and did some more research on the Azure admin center. Found out that in the "Security" section -> "Manage" -> "Authentication Methods" -> Microsoft Authenticator was turned off.

    After enabling it, I can now change the default sign-in method.

    Thanks for your help!

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