Forum Discussion
Ben O'Neill
Sep 13, 2018Copper Contributor
Mail Flow Rules & Exceptions
I'm relatively new to the job of administering mailboxes etc, and I'm trying to accomplish something that isn't quite working. We have two employees (call them Fred - fred@company.com and Bob - bo...
Ben O'Neill
Sep 17, 2018Copper Contributor
Thanks Adam. I also agree with Cary but, just for my own knowledge, attached is a screenshot of the actual rule itself. Any hints as to why it doesn't work?
The redirect itself works fine - but the exception appears to be ignored.
Sep 17, 2018
Ben,
have you checked the email headers, if the Return-Path attribute contains the value you use in rule configuration?
-Thomas
- Ben O'NeillSep 18, 2018Copper Contributor
Hi Thomas, yes I'm pretty sure it's correct.
The only thing "missing" is the colon but I wouldn't have thought that would have been required. I.e. the attached screenshot that shows the message header shows "Return-Path: don@xxx.com".
The attached screenshot that shows the rule itself omits the : after the word Path but I wouldn't think the colon would form part of the header name.