Forum Discussion
Mail Flow Rules & Exceptions
I'm relatively new to the job of administering mailboxes etc, and I'm trying to accomplish something that isn't quite working. We have two employees (call them Fred - fred@company.com and Bob - bo...
Why not create a Shared Mailbox that they'll both have access to? Publish that email address as the focal point for email that goes to them. They can then process the new items to that mailbox. Replies going out can also be from that mailbox if needed.
Hi Cary, thanks for the reply. I think that is something we'd need to consider. It definitely sounds like a better long-term solution!
In that scenario, would emails sent to Fred or Bob's direct email address still be redirected to that shared mailbox? Also, what sort of rule would you need to get rid of duplicates (say if Fred and Bob were both sent the same email, and that same email was redirected to the shared mailbox twice).