Forum Discussion
Mail Flow Rules & Exceptions
Hey Ben O'Neill,
I agree with C_the_S for overall approach. I think that is the right solution. Create a shared mailbox called something like "Clientname@ourdomain.com" and just have the client email there. Add both Fred and Bob as owners and let them send emails out as that. Long term I would think of that route.
Short term, we would need to see more specifics to help you. What you are describing should work but we would need to see both the details of your rule, as well as a header that was not working to try to troubleshoot further.
Adam
Thanks Adam. I also agree with Cary but, just for my own knowledge, attached is a screenshot of the actual rule itself. Any hints as to why it doesn't work?
The redirect itself works fine - but the exception appears to be ignored.
Ben,
have you checked the email headers, if the Return-Path attribute contains the value you use in rule configuration?
-Thomas
Hi Thomas, yes I'm pretty sure it's correct.
The only thing "missing" is the colon but I wouldn't have thought that would have been required. I.e. the attached screenshot that shows the message header shows "Return-Path: don@xxx.com".
The attached screenshot that shows the rule itself omits the : after the word Path but I wouldn't think the colon would form part of the header name.
