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entropyyy's avatar
entropyyy
Occasional Reader
Mar 26, 2026

Latest MS Trend: abysmal AI phone support

Hello,

I've just tried three times the MS 365 Support Phone Hotline. 

The AI Bot is designed to just hang up or provide an aka.ms/??? link which exactly leads to the problem that I am trying to contact support for.

Thanks for nothing. Hope you fire also the people that worked on the Bot and not only your support hotline staff. It seems there are none left.

I am going to recommend my company to move to a different product and drop ms ai slop.

Bye

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