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Luis_Martins_100's avatar
Luis_Martins_100
Copper Contributor
Jan 10, 2022

I cannot reset tenant admin password

I have a tenant's admin account, and only mine is admin.

I forgot my password, tried to reset it and asked for an alternate email. So far everything OK, I get a code.

Then, in a second phase, he asks for the phone number, I put it in (it has the end of mine), and says that the phone does not correspond.

I would like to resolve this situation, as no one answers the support line.

The credit card is mine and the domain too and I can prove that we are the owners of the company.

Does anyone have any idea how to solve this?

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