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OneTechBeyond's avatar
OneTechBeyond
Iron Contributor
Sep 06, 2020

How to convert from a GoDaddy Office 365 Email Essentials account to a full M365 Business Standard?

I am currently supporting a client who is using a GoDaddy Office 365 Email Essentials account, that they purchased along with their domain registration.

 

They now have need of the full suite of services offered with a Microsoft 365 Business Standard account.  However, it's my understanding that the GoDaddy tenants are a specialized product that isn't truly a native Microsoft 365 account.  Is this true?  If so what would the requirements be to migrate the user's account to a full Microsoft 365 Business Standard account?

2 Replies

  • You're spot on — GoDaddy’s Microsoft 365 setup is technically a Microsoft tenant, but it’s managed through GoDaddy’s federation, which limits admin access, available features, and support for advanced configurations.

    The good news: You don’t need to migrate in the traditional sense (no PST exports or tenant-to-tenant moves). Instead, your client can go through a process called defederation.

    This allows you to:

    • Purchase Microsoft 365 Business Standard licenses directly from Microsoft
    • Remove GoDaddy’s federation and delegated admin control
    • Update DNS records
    • Keep all data, users, and services intact with no downtime

    Once done, the tenant becomes fully native and is managed directly in the Microsoft 365 admin center — no more GoDaddy limitations.

    We’ve handled this process for clients in similar situations and documented it here if it helps:

    ▶️ Video walkthrough

    📝 Step-by-step blog

    🔗 Connect on LinkedIn

    Let me know if you need a quick checklist or run into any snags — happy to share what’s worked for us.

    Ahmed Masoud

  • There's no direct migration path afaik, but if you want a proper answer best talk with GoDaddy support.

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