Forum Discussion
tobif
Apr 02, 2020Copper Contributor
Help migrating or merging Office 365 Business to Education
We are both a charity and a college and I originally setup our Office 365 account as a nonprofit account and we are using Office 365 Nonprofit Business Premium licences as we had no need at the time ...
ChrisB1980
May 13, 2020Copper Contributor
tobif I have exactly the same issue!
I was hoping the business tenant could be amended to education but apparently not. MS support have advised that "If you wish you create a new tenant with Education tag, you will need to look for a 3rd party to ask them to migrate your files from this tenant to the new tenant that you are going to create".
I note you received no responses. Did you find any answers yourself? Have you been able to migrate?
- tobifMay 13, 2020Copper Contributor
ChrisB1980 I didn't find any solutions sorry. As our staff here had already started using and populating Office 365, Teams and Sharepoint with things, and as we are both a charity and a college, I decided the best thing for us at the moment was to setup another tenant (this time as an educational one) with a slightly different domain name that I purchased for us (we are companyname.co.uk and the second tenant is companyname.online) with the idea that charity staff would be on our initial tenant and all students and tutors would be on our second tenant. It will cause problems later on if we have staff members who are also tutors and as they will need to remember two separate logins but it seemed best for us. The other option was to wait until after this pandemic was over and then get all staff to stop using Office 365 for a few days while I transferred everything over which I don't think is worth doing. That was my solution anyway. Hope you find a way around it yourself!
- adcritJan 24, 2021Copper Contributor
Hello tobif and @ChrisB1980
Currently there are no built in tools within the Admin Center to execute tenant to tenant migration. I was told by support recently that this could be available anytime now.
However, I had to use third party tools to migrate O365 groups, OD, SharePoint, Teams messages, Exchange. I don't recall if we had to manually migrate Stream content. The migration is certainly doable, you will have to do some solid planning. Note that you can migrate without disturbing the users and execute the cutover during off peak.
With thanks,- lucemaebowenApr 11, 2024Copper Contributor
adcrit Hey all, Just reading your post as we are in the exact same position and i was hoping for help with a solution.
I know it has been many moons since then but is there a way to do this now? I cant get hold of MS support to help me but would be really helpful to know how you guys managed this
Thanks,
Luce
- ChrisB1980May 14, 2020Copper Contributor
tobif I'm grateful for the reply even if there are no easy solutions. Nice to know we are in the same boat!
Would you use a third party to do the eventual (inevitable?) transfer? It seems like quite a big challenge once you have Teams chats and wikis, Stream videos etc.
I think we will set up the tenant to be able to review the additional services that the Education version brings, and see how having two tenants affects workflow. But from everything I have read, it is best to avoid multiple tenants.
Thanks again.