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Benjamin Levine's avatar
Benjamin Levine
Copper Contributor
May 12, 2017

"Groups" Folder in Outlook - How to Remove

I'm using Outlook for Mac (Ver 15.33) and recently installed the Outlook Customer Manager add-in. When it installed it created a "Groups" folder on my desktop Outlook (not showing on my internet Outl...
Microsoft 365 Apps
Microsoft 365 Groups
office 365
jcgonzalezmartin's avatar
jcgonzalezmartin
MVP
May 12, 2017

Do you have by chance Groups enabled in your Office 365 tenant? Indeed even if the answer is "No", I guess what it's happening is that the OCM Group is still there even if you disable OCM and that's the reason why Groups folder is still shown

  • Xtrmist's avatar
    Xtrmist
    Copper Contributor
    Mar 02, 2019
    This worked. Turn off Outlook Customer manager in the web portion and then go to Admin and delete groups.

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