Forum Discussion
Focused inbox shows in OWA missing in Outlook 2016
Have an O365 user account that was compromised and his display name changed to Email Alert. He was also blocked from sending email because his account was being used to send several spam messages. ...
That's probably some issue with the OWA cache, one way to quickly solve it would be to upload a picture for him, then remove it. What does the title have to do with the actual question btw :)