Forum Discussion
Flow - Approval via Email
We are currently using Flow for an Approval process. During testing we were able to approve directly from our inbox, but users are now reporting that they are being redirected to an Approval Center. It seems the only account able to approve in emails is that account running the Flow.
Can you tell me why this is please? - I have run the Actionable Messages Debugger (add-in) and received the below error:
"Originator - Not Set
You need to set the originator in your payload to make actionable message work beyond your own mailbox. Please go to developer portal to register your provider and set the originator property in your payload."
More info attached.
Do we need to register provider to use the out of the box Approvals?
Regards,
Robert
14 Replies
Did you ever get anywhere with this? We've just run into the exact same problem.
Perhaps cc'ing Merwan Hade can direct someone from the Flow team over here, or someone can move this thread to the Flow section.
I also ran into the same issue. I reached out to MS Flow support. They told me its nothing to do with MS Flow. That I should open a ticket with Outlook /Exchange team. They Outlook/Exchange team says .. NO.. it is not on their side... now being transferred to the PowerApps team. Surely Microsoft Support can do better than this!
Hi all, thank you for reaching out. Apologies for any inconvenience. We are actively investigating a fix for the issue and will let you know once it has been resolved.
