Forum Discussion

Copper Contributor

Jul 17, 2018

Flow - Approval via Email

We are currently using Flow for an Approval process. During testing we were able to approve directly from our inbox, but users are now reporting that they are being redirected to an Approval Center. ...

office 365

sharepoint

Gilbert Okello

Iron Contributor

Aug 01, 2018

I also ran into the same issue. I reached out to MS Flow support. They told me its nothing to do with MS Flow. That I should open a ticket with Outlook /Exchange team. They Outlook/Exchange team says .. NO.. it is not on their side... now being transferred to the PowerApps team. Surely Microsoft Support can do better than this!

Merwan Hade

Former Employee

Aug 02, 2018

Hi all, thank you for reaching out. Apologies for any inconvenience. We are actively investigating a fix for the issue and will let you know once it has been resolved.

Merwan Hade
Former Employee
Aug 02, 2018
Robert Tracey, Gilbert Okello, Brent Ellis - could you please send us the Approval mail you receive as an attachment? Please don't forward the email, but instead include the entire message as an attachment in a new email. Here's the address to send it to: <flowdev@service.microsoft.com>.
- Robert Tracey
  Copper Contributor
  Aug 07, 2018
  Sample sent... if you need anything else, please let me know?
  - Brent Ellis
    Silver Contributor
    Aug 08, 2018
    They replied to me and said it was an Outlook problem and forwarded it on to someone on that team.
- Brent Ellis
  Silver Contributor
  Aug 03, 2018
  Done. Included two examples, as well as some details about our environment and the outputs of the Actionable Message Debugger.