Forum Discussion
"False positive" attachment indication (paper clip icon) but no attachment present
For some users at my company, they are on a new version of Outlook which shows (in the email list panel) a paper-clip icon in the attachment column, for messages with no attachment. This seems to happen mostly with messages that are replies or forwards, where there may have been an attachment at some time in the past but there is no attachment present in the message chain as it stands in this message. This makes it virtually impossible to find the original message that in fact did contain the attachment. Or at least I don't know the methodology to find it.
There should be no attachment indication if there is no attachment! And it should be easier to find the original message that indeed has the attachment (this is particularly true with conversation-mode type of messages.)
If there is a workaround for the time being, I really would like to know it. I have also submitted feedback to Microsoft to address this in Outlook. Let me know if you have seen this too, or if you know a way to handle it. Thanks.