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Deleted's avatar
Deleted
Sep 12, 2017

Error with deleting booking delegates

Hi,

 

We have a leaver that was assigned as a booking delegate and I want to remove him as one.

 

So on the office 365 portal, went to mailboxes>resources>meeting room>booking delegates, but when I highlight the user I want to remove and click the '-' button, I am getting the below error:

 

Error on proxy command 'Set-CalendarProcessing -Identity:'Meeting Room' -ResourceDelegates:'User1','User2','User3','User4','User5','User6','User7','User8' -Confirm:$False' to server server1.outlook.com: Server version 15.20.0035.0000, Proxy method RPS: The operation couldn't be performed because 'Meeting Room' matches multiple entries..

 

The delegate names have been overwritten with UserX, but the user I tried to delete was not included in the list of users in the error message above (consider the user I want to delete as User9). The server name has also been overwritten to server1.outlook.com.

 

Can anyone let me now how to resolve this please? As we keep getting undeliverable messages because the user I am trying to delete has left.

 

Their ADUC account has been disabled too if that helps.

 

Thanks,

Dan

 

 

admin
microsoft 365 admin center
office 365

10 Replies

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  • VasilMichev's avatar
    VasilMichev
    MVP
    Sep 12, 2017

    Simply use PowerShell and provide the full email address of the room when executing the cmdlet.

  • Aljohn Bonifacio's avatar
    Aljohn Bonifacio
    Steel Contributor
    Sep 12, 2017

    Try to delete the User on the Admin Center under Resources, then click Rooms & equipment. Select Room, click Edit Delegates and click the User you want to remove then click Save.

    • Deleted's avatar
      Deleted
      Sep 12, 2017

      Hello,

       

      Thanks for your response. This is where I have gone - I just described it differently on my initial post.

       

      I have put a screenshot on this reply showing the screen I tried to remove the user from. Attachment name: delegate screen.png

       

      When I highlight the user (like in the screenshot) then click the minus, it removes them from the list. But when I click save it loads for a second then displays the error noted in the initial call. If I click OK to the error, the change has not applied.

       

      Thanks,

      • Aljohn Bonifacio's avatar
        Aljohn Bonifacio
        Steel Contributor
        Sep 12, 2017

        The attached screen shot is from the Exchange Admin Center.

         

        What I'm suggesting is to try to delete the User on Resources under Admin Center.

         

         

         

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