Forum Discussion
TadeuszKM
Feb 24, 2020Copper Contributor
Error 121003 on relog attempt
We're using a hybrid environment, so cloud that's connected to a on-premises domain controller. New rollout, still underway. One of my users just reported they had to log out from Office on one...
TadeuszKM
Nov 02, 2020Copper Contributor
chaytho Yes, I did manage to solve it by the most effective method: BRUTE FORCE.
I tunneled to the domain controller and reset the password. Then I waited for that to sync up to the cloud. Then, I gave the user new password and asked them to log in again on every device they were using and it worked.
It seems that for environments without 2FA and user-side password change, there may be password expiry even if relevant setting is for passwords to never expire. If that happens, resetting password and having user log in again on their every device is the simpliest solution.