Dynamics 365 - What is it?

Question

What is Dynamics 365? It just showed up in my waffle this morning.&nbsp;

cian allner · Answer

It's Microsoft's replacement for CRM Online with expanded capabilities like integrated ERP. &nbsp;There is an ongoing discussion about this icon appearing unexpectedly in Change Alerts. &nbsp;This has some more specifics on what Dynamics 365 is.

michelle porreca · Answer

Well, we don't use Dynamics CRM so not sure why it is showing up.

jcgonzalezmartin · Answer

Not agree....Dynamics 365 is much more than a replacement of CRM Online...is just several apps, services and products under the same umbrella...CRM Online is just one of the services / apps behind the scenes

cian allner · Answer

Absolutely, I was being rather simplistic. &nbsp;It is a lot more than that, as you have pointed out.&nbsp;It could have explained though why someone had a CRM icon one day and a Dynamics 365 icon the next. &nbsp;In this case, it just sounds like a bug.&nbsp;Michelle Porreca&nbsp;you might want to log this with MS support if you haven't already. &nbsp;It would be worth double checking you have no licence assignment that inadvertently might be related to this. If not, you definitely shouldn't be getting a Dynamics 365 icon.

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Dynamics 365 - What is it?

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