Forum Discussion
Rnishat0786
Apr 29, 2019Iron Contributor
Domain Ownership
Is MS serious..?
How come you expect me or anybody to have admin access to some one else's domain... simply guide the user to contact MS support for domain dispute....
Thanks for your suggestion. The issue here is I do not have access to the tenant that already has my domain registered. Hence there is no way I can log in to that tenant and remove the domain from that tenant, no matter of I try internal or external takeover.
that's why I said seems quite strange that MS is recommending to log in to someone else's tenant and remove the domain from there.... MS has already verified that I own the domain...
This is simply the case of Domain Dispute.....I am in touch with MS support so that they can contact the owner of the tenant mehtatech.onmicrosoft.com and get (o365.co.in) removed from there....
My tenant is offclab.onmicrosoft.com.
Thanks
- Hi!
Don’t really get what’s so strange?
A domain can only exist in one tenant at any given time!
And to add it you will of course need to show that it’s yours!
In this case this domain exists in another tenant and must have been added by someone with administrative rights, so everything seems alright here- Rnishat0786Iron Contributor
The strange thing is - Microsoft has already accepted that I am the domain owner - that's fine.
However later MS is asking me to log in to somebody else's domain and remove the domain added there.... obviously I do not have the admin credentials of that tenant..
Better part would have been to suggest the user to contact MS support to create a case for Domain Dispute...
Thanks
The screenshot above only shows that you have tried to add the domain to an O365 tenant, not that you have proven ownership. In many cases, such issues can arise from the fact that someone else signed up for a "viral" O365 service, without coordinating with the admin staff, and now you need to perform a "domain takeover": https://docs.microsoft.com/en-us/azure/active-directory/users-groups-roles/domains-admin-takeover