Forum Discussion
Rnishat0786
Apr 29, 2019Iron Contributor
Domain Ownership
Is MS serious..? How come you expect me or anybody to have admin access to some one else's domain... simply guide the user to contact MS support for domain dispute....
- Apr 30, 2019
Thanks for your suggestion. The issue here is I do not have access to the tenant that already has my domain registered. Hence there is no way I can log in to that tenant and remove the domain from that tenant, no matter of I try internal or external takeover.
that's why I said seems quite strange that MS is recommending to log in to someone else's tenant and remove the domain from there.... MS has already verified that I own the domain...
This is simply the case of Domain Dispute.....I am in touch with MS support so that they can contact the owner of the tenant mehtatech.onmicrosoft.com and get (o365.co.in) removed from there....
My tenant is offclab.onmicrosoft.com.
Thanks
Rnishat0786
Apr 29, 2019Iron Contributor
The strange thing is - Microsoft has already accepted that I am the domain owner - that's fine.
However later MS is asking me to log in to somebody else's domain and remove the domain added there.... obviously I do not have the admin credentials of that tenant..
Better part would have been to suggest the user to contact MS support to create a case for Domain Dispute...
Thanks
VasilMichev
Apr 30, 2019MVP
The screenshot above only shows that you have tried to add the domain to an O365 tenant, not that you have proven ownership. In many cases, such issues can arise from the fact that someone else signed up for a "viral" O365 service, without coordinating with the admin staff, and now you need to perform a "domain takeover": https://docs.microsoft.com/en-us/azure/active-directory/users-groups-roles/domains-admin-takeover
- Rnishat0786Apr 30, 2019Iron Contributor
Thanks for your suggestion. The issue here is I do not have access to the tenant that already has my domain registered. Hence there is no way I can log in to that tenant and remove the domain from that tenant, no matter of I try internal or external takeover.
that's why I said seems quite strange that MS is recommending to log in to someone else's tenant and remove the domain from there.... MS has already verified that I own the domain...
This is simply the case of Domain Dispute.....I am in touch with MS support so that they can contact the owner of the tenant mehtatech.onmicrosoft.com and get (o365.co.in) removed from there....
My tenant is offclab.onmicrosoft.com.
Thanks
- VasilMichevApr 30, 2019MVP
The whole idea behind the takeover process is that you don't (need to) have access to the tenant currently using the domain. Just follow the procedure and you can "free" the domain. That's of course assuming the domain was provisioned in a "viral" type of subscription. If it's a "regular" tenant, then work with support.
- Apr 30, 2019Thebisdue here is how they could have set up snd vettigt your domain?
- Rnishat0786Apr 30, 2019Iron Contributor
I recently bought it from Go Daddy - two months ago & tried to add it to my tenant a week ago... so quite possibly someone else may have been using it earlier in there O365 Tenant...
Thanks