Forum Discussion
jerrodbug
Mar 25, 2020Copper Contributor
Does message trace show Bouncebacks?
If someone externally sends an email to someone in our organization, and it gets bounced back to the them, can i see that in the message trace? i know i can see quarantined, but we are having an iss...
NickG735
Sep 15, 2021Copper Contributor
Hi,
I suggest you to do an extended message trace and specify the recipient as the recipient condition of the extended message trace. My colleague Patrick was able to solve the issue with this approach.
Thank you.