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Do I need Exchange Online so SharePoint Online / ODFB notifications are sent when sharing?
Dear all,
Just a question I don't have a clear answer: do I need Exchange Online so SPO / ODFB can send notifications when a file or folder is shared? I'm aware of the changes done by Microsoft last year in regards of how e-mails are sent from SPO and ODFB (https://support.microsoft.com/en-us/help/3134824/information-about-changes-to-the-address-that-is-used-to-send-notifica) but it's not clear to me license requirements to be able to send these notifications cc VasilMichev TonyRedmond Salvatore Biscari
- Thanks Ivan,
I have already solved this thanks to Microsoft support...basically for scenarios where there is not Exchange Online deployed, if you want your Office 365 users to get notified when a file is shared with them in SPO / ODFB, you have to configure work e-mail field for each user in the SPO user profiles...well, as I say many times, I'm always learning new things in Office 365 :-)....so issue solved
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Well, I don't know of many tenants that don't use Exchange Online... But there must be some!
As I read the notice, it seemed to me that the change was to personalize the notification to include the user's name instead of no-reply@sharepoint.com... And a user will always have that name (the UPN) even if they don't have an EXO mailbox. Presumably, any message to the UPN will be routed to the email service used by the tenant (not EXO).
- Well, the reason I'm asking this is because I have just a customer reporting that notifications are not being sent to their inboxes (hosted on another e-mail provider outside of Office 365) when they share a file from SPO. This customer is deploying for now only Project Online, so it's clearly an example where EXO is not being rolled out at first
- An update here: I have been testing this and Salvatore seems to be correct...I have successfully shared documentation with Office 365 users belonging to other tenants so sharing notifications are being sent to them....but same it's not happening when sharing with a Microsoft account or other e-mail account that is not an Office 365 one...so something is not 100 % right. I have opened a support case to see If Microsoft support guys can give me a clue about what's happening
After reading carefully the article, I am under the impression that an EO mailbox is not necessary, but I could very well be wrong.
Probably StephenRice can help here...
