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Roger Roger's avatar
Roger Roger
Iron Contributor
Jul 15, 2019

Deleted items

Hi Experts

One of my Office365 users has deleted sent emails from his mailbox and the user is not able to find those emails in Recover Deleted Items in outlook. how can i restore those sent items only, i.e i want to export to PST file.

3 Replies

  • Rnishat0786's avatar
    Rnishat0786
    Iron Contributor

    Roger Roger 

     

    You can do it in few ways.. mentioned in the below article... either using Content Search or Ediscovery.. or simply by using MFC Mapi..

     

    Refer below article for more details..

     

    https://blogs.technet.microsoft.com/exovoice/2016/02/16/guide-on-how-to-recover-deleted-items-for-a-mailbox-in-exchange-online/

     

    Thanks

     

    Robin Nishad

  • ankit shukla's avatar
    ankit shukla
    Iron Contributor

    Roger Roger 

    1. Place Mailbox on Hold immediately (if not already) - Set-mailbox useremailaddress -litigationholdenabled $true ( so that MRM Stops processing on the mailbox till you can confirm that you have been able to recover the data)

    2.  https://docs.microsoft.com/en-us/office365/enterprise/recover-deleted-items-in-a-mailbox Run content search for this Mailbox, Start PST Export for Un-indexed items ( Non-ipm ) subtree (where deleted emails reside in Recoverable items folder)

    3. Once PST is export, bind it with Outlook profile and then expand different folder to retrieve your emails.

    4. Manually move the emails from PST to actual mailbox (still configured in outlook & connected to Exchange).

    5. Wait for 5-10 minutes then access OWa to verify the restored emails show up there.

    6. Once confirmed, unbind the PST from Outlook

     

    You should be all set.

     

    Cheers !!

    Ankit Shukla

     

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