Forum Discussion

Taen keren's avatar
Taen keren
Steel Contributor
Mar 25, 2019
Solved

Common account for login

Hi 

 

What is considered "Best Practice" for a group working in ServiceDesk's and their access to a client Office 365? - a common account - or individual accounts? - what about MFA on the Common account? 

  • Hi Taen keren,

    Individual accounts with MFA - specifically for auditing and security purposes. Would also recommend Conditional Access on those accounts and separate from user accounts for security.

    Best, Chris

4 Replies

Resources