Forum Discussion
ricebuqit
Aug 10, 2022Copper Contributor
Cannot update NS records within the Domain section on the Admin Dashboard
Hi all, My NS records are set to point at Microsoft but I get an error message saying that they're incorrectly configured and is actually pointing to the DNS of my hosted website. Since reaching ...
ricebuqit
Dec 05, 2023Copper Contributor
Hi sarahb89 ,
Thanks for your reply (the only one I might add).
I figured out what the problem was - it was the company we registered our domain with, they didn't update the necessary records when we requested to add M365. Spoke to them about it and they rectified their mistake by updating the records on their side.
RB